Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is The Answer! We’re the solution to all the Customer Service Issues you might not have realized you had.
LiveCaller is an enterprise software company. Our client base varies from small, singly-owned businesses to multinational companies.
Chat – Customers can exchange messages, files, and rate customer service. Web-Call – Customers are able to make a call directly from the webpage, via the Internet, thus making such calls for them completely free.
Omni-Channel Inbox – Combines communications from different messenger platforms into a single dashboard. Callback – Simply enter your phone number and preferred call time, customer service will call you.
Co-browse – Allows agents and customers to collaboratively ‘browse’ a website.
Customers can call from their browser on any device. Chat in real-time with web-users who prefer text. Integrate with any app or social media site. All the analytics you need in all one place. Just press a button to call a customer back.
Increase Customer Satisfaction! Ultra-convenient live chat, web-calls & co-browsing gives you direct, instant communication.
Increase Your Sales! Many customers still hesitate when buying complex services or products, they want to ask questions & get more information.
Increase Team Performance! Our dashboard provides you with statistical analysis and agent activity data, which means you & your team achieve more.
LiveCaller Price starts at $14 Per Month
- Web Chat
- Web Call
- Omni Channel
- Co Browsing
- Realtime dashboard
- Customer profiles
- Offline form
- Working hours
- Departments (user groups)
- ACL (Roles and permissions)
- Widget customization
- Multi language widget
- Feedback form
- REST API
- Realtime Analytics
- General Analytics
- Agent Analytics
- Facebook Messenger Integration
- Viber Integration
- Telegram Integration
- Live conversations monitoring
- Conversation history
- PreCall Survey
- Call Transfer
- Queue Management
- Conversation Manual Routing
- Conversation history
- PreChat Survey
- Multi Conversations in Parallel
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