Call Center Software
NICE inContact CXone Review
CXone delivers one unified experience, on one cloud-native platform, fast onboarding of new employees and capabilities, with embedded AI to keep your team one step ahead.
Connect customer journeys across any channel by empowering agents to provide quick, personalized, and proactive service.
Power rapid innovation with an extensible enterprise-grade platform that scales securely, deploys quickly and serves customers of all sizes globally. Deliver a seamless experience for call center employees and customers.
Grow with the last platform you’ll ever need open, cloud-native, scalable and secure. Protect current investments and quickly, confidently move your call center software to the cloud.
Call Center Software Features
- Call Monitoring
- Auto Call Recording
- IVR Support
- Queue Management (Calls)
- Predictive Dialer
- Progressive Dialer
- Live Chat
- Concurrency Support
- Inbound Call Center
- Outbound Call Center
Q. What is NICE inContact CXone used for?
NICE inContact CXone is Call Center Software. NICE inContact CXone offers the following functionalities: Call MonitoringAuto Call RecordingIVR SupportQueue Management (Calls)Predictive DialerProgressive DialerLive ChatConcurrency SupportInbound Call CenterOutbound Call CenterLearn more about NICE inContact CXone features.
Q. How much does NICE inContact CXone cost?
NICE inContact CXone provides a custom pricing for their software. Learn more about NICE inContact CXone pricing.
Q. Does NICE inContact CXone offer a free plan?
No, NICE inContact CXone does not offer a free plan.Learn more about NICE inContact CXone pricing.
Q. What are the top alternatives for NICE inContact CXone?
Here`s a list of the best alternatives for NICE inContact CXone: TalkDeskNextivaAircallFive9CallHippo
Q. Does NICE inContact CXone provide API?
Yes, NICE inContact CXone provides API.
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