Aspect Via is the premier large-enterprise cloud contact center platform and solution featuring best-of-breed contact management and workforce optimization applications.
Aspect Via Review
Aspect Via is a one-of-a-kind customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure.
The Aspect Via platform approach eliminates the headaches and costs of maintaining traditional, loosely coupled contact center point solutions for your call center, self-service/IVR and workforce management needs.
Call Center Software Features
- Queue Management (Calls)
- Predictive Dialer
- Progressive Dialer
- Inbound Call Center
- Outbound Call Center
- Call Monitoring
- Auto Call Recording
- IVR Support
- Live Chat
- Concurrency Support
Q. What is Aspect Via used for?
Q. How much does Aspect Via cost?
Q. Does Aspect Via offer a free plan?
Q. What are the top alternatives for Aspect Via?
Q. Does Aspect Via provide API?
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