Best For Enterprises (up to 20,000 agent) as well as midsize companies (30 agents).Brighter, Easier, Faster Cloud Customer Service.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies
Bright Pattern Review
Bright Pattern is a cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
Call Center Software Features
- Call Monitoring
- Auto Call Recording
- IVR Support
- Queue Management (Calls)
- Predictive Dialer
- Progressive Dialer
- Live Chat
- Concurrency Support
- Inbound Call Center
- Outbound Call Center
Q. What is Bright Pattern used for?
Bright Pattern is Call Center Software. Bright Pattern offers the following functionalities: Call MonitoringAuto Call RecordingIVR SupportQueue Management (Calls)Predictive DialerProgressive DialerLive ChatConcurrency SupportInbound Call CenterOutbound Call CenterLearn more about Bright Pattern features.
Q. Does Bright Pattern offer a free plan?
No, Bright Pattern does not offer a free plan.Learn more about Bright Pattern pricing.
Q. What are the top alternatives for Bright Pattern?
Here`s a list of the best alternatives for Bright Pattern: Five9TalkDeskNextivaAircallCallHippo
Q. Does Bright Pattern provide API?
Yes, Bright Pattern provides API.
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