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Best For Enterprises (up to 20,000 agent) as well as midsize companies (30 agents).Brighter, Easier, Faster Cloud Customer Service.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies

Bright Pattern Review


Bright Pattern is a cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.

Pricing

One-time license , Quotation Based
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Features

Call Center Software Features

    • Call Monitoring
    • Auto Call Recording
    • IVR Support
    • Queue Management (Calls)
    • Predictive Dialer
    • Progressive Dialer
    • Live Chat
    • Concurrency Support
    • Inbound Call Center
    • Outbound Call Center
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FAQ

Q. What is Bright Pattern used for?

Bright Pattern is Call Center Software. Bright Pattern offers the following functionalities: Call MonitoringAuto Call RecordingIVR SupportQueue Management (Calls)Predictive DialerProgressive DialerLive ChatConcurrency SupportInbound Call CenterOutbound Call CenterLearn more about Bright Pattern features.

Q. Does Bright Pattern offer a free plan?

No, Bright Pattern does not offer a free plan.Learn more about Bright Pattern pricing.

Q. What are the top alternatives for Bright Pattern?

Here`s a list of the best alternatives for Bright Pattern: Five9TalkDeskNextivaAircallCallHippo

Q. Does Bright Pattern provide API?

Yes, Bright Pattern provides API.

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Photos: Bright Pattern

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