Powerful call center with cross-platform reporting tool.
Calabrio One Review
It is one of the powerful call center solution that helps you to build a modern contact center. It allows you to create a central command center where you can manage all the inbound and outbound calls.
Using this software, you can monitor all calls in real-time and it auto-records every call that can be used for quality analysis. It has an advanced analytics feature which tracks all customer interactions and extract insights. In addition, it has cross-platform reporting tool which collects all the interaction data and generates an effective report. Using its customized dashboard, you can deliver instant feedbacks to your agents by monitoring their calls.
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Call Center Software Features
- Call Monitoring
- Auto Call Recording
- Queue Management (Calls)
- Concurrency Support
- Inbound Call Center
- Outbound Call Center
- IVR Support
- Predictive Dialer
- Progressive Dialer
- Live Chat
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Q. What is Calabrio One used for?
Calabrio One is Call Center Software. Calabrio One offers the following functionalities: Call MonitoringAuto Call RecordingQueue Management (Calls)Concurrency SupportInbound Call CenterOutbound Call CenterLearn more about Calabrio One features.
Q. How much does Calabrio One cost?
Calabrio One provides a custom pricing for their software. Learn more about Calabrio One pricing.
Q. Does Calabrio One offer a free plan?
No, Calabrio One does not offer a free plan.Learn more about Calabrio One pricing.
Q. What are the top alternatives for Calabrio One?
Here`s a list of the best alternatives for Calabrio One: TalkDeskNextivaAircallFive9CallHippo
Q. Does Calabrio One provide API?
No, Calabrio One does not provide API.
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