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Powerful call center with cross-platform reporting tool.

Calabrio One Review


It is one of the powerful call center solution that helps you to build a modern contact center. It allows you to create a central command center where you can manage all the inbound and outbound calls.

Using this software, you can monitor all calls in real-time and it auto-records every call that can be used for quality analysis. It has an advanced analytics feature which tracks all customer interactions and extract insights. In addition, it has cross-platform reporting tool which collects all the interaction data and generates an effective report. Using its customized dashboard, you can deliver instant feedbacks to your agents by monitoring their calls.

Pricing

Free Trial , Quotation Based

 

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Features

Call Center Software Features

    • Call Monitoring
    • Auto Call Recording
    • Queue Management (Calls)
    • Concurrency Support
    • Inbound Call Center
    • Outbound Call Center
    • IVR Support
    • Predictive Dialer
    • Progressive Dialer
    • Live Chat

 

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FAQ

Q. What is Calabrio One used for?

Calabrio One is Call Center Software. Calabrio One offers the following functionalities: Call MonitoringAuto Call RecordingQueue Management (Calls)Concurrency SupportInbound Call CenterOutbound Call CenterLearn more about Calabrio One features.

Q. How much does Calabrio One cost?

Calabrio One provides a custom pricing for their software. Learn more about Calabrio One pricing.

Q. Does Calabrio One offer a free plan?

No, Calabrio One does not offer a free plan.Learn more about Calabrio One pricing.

Q. What are the top alternatives for Calabrio One?

Here`s a list of the best alternatives for Calabrio One: TalkDeskNextivaAircallFive9CallHippo

Q. Does Calabrio One provide API?

No, Calabrio One does not provide API.

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Photos: Calabrio One

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