Call center software for your inbound and outbound business
ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction. ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing.
The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business. The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business.
The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with email, live chat, text and social media channels. It even offers integration with the greatest productivity apps to increase sales.
ChaseData comes with an onboard analytics feature to manage call queues, track performance and monitor customer satisfaction levels.
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Call Center Software Features
- Call Monitoring
- Auto Call Recording
- IVR Support
- Queue Management (Calls)
- Predictive Dialer
- Progressive Dialer
- Live Chat
- Concurrency Support
- Inbound Call Center
- Outbound Call Center
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Q. What is ChaseData used for?
ChaseData is Call Center Software. ChaseData offers the following functionalities: Call MonitoringAuto Call RecordingIVR SupportQueue Management (Calls)Predictive DialerProgressive DialerLive ChatConcurrency SupportInbound Call CenterOutbound Call CenterLearn more about ChaseData features.
Q. How much does ChaseData cost?
The pricing for ChaseData starts at $89.00 per user per month. ChaseData has 3 different plans:Small Business at $89.00 per user per month. Professional at $139.00 per user per month. Enterprise at $169.00 per user per month. Learn more about ChaseData pricing.
Q. Does ChaseData offer a free plan?
No, ChaseData does not offer a free plan.Learn more about ChaseData pricing.
Q. What are the top alternatives for ChaseData?
Here`s a list of the best alternatives for ChaseData: Five9TalkDeskNextivaAircallCallHippo
Q. Does ChaseData provide API?
Yes, ChaseData provides API.
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