An effective call center application for startups.
It is a cloud-based call center solution best suitable for customer support and sales teams.
It is an easy to set up software which simply require a internet connection and a web browser to start supporting your customers.
It allows you to purchase local phone numbers and it also has call masking to mask your existing number with an alternative number.
In addition, it has shared lines which allows you to share one number with multiple users. This software has real-time dashboard that provides information about call queues, ongoing calls and agent availability.
It has inbound caller id feature, which gives detailed information such as caller details and their previous interactions.
Call Center Software Features
- Call Monitoring
- Auto Call Recording
- IVR Support
- Queue Management (Calls)
- Concurrency Support
- Inbound Call Center
- Outbound Call Center
- Predictive Dialer
- Progressive Dialer
- Live Chat
Q. What is Freshcaller used for?
Freshcaller is Call Center Software. Freshcaller offers the following functionalities: Call MonitoringAuto Call RecordingIVR SupportQueue Management (Calls)Concurrency SupportInbound Call CenterOutbound Call CenterLearn more about Freshcaller features.
Q. How much does Freshcaller cost?
The pricing for Freshcaller starts at $19.00 per user per month. Freshcaller has 6 different plans:Blossom at $19.00 per user per month. Garden at $39.00 per user per month. Estate at $59.00 per user per month. Forest at $99.00 per user per month. Estate Omnichannel at $99.00 per user per month. Forest Omnichannel at $169.00 per user per month. Freshcaller also offers a Free Plan with limited features.Learn more about Freshcaller pricing.
Q. Does Freshcaller offer a free plan?
Yes, Freshcaller offers a free plan.Learn more about Freshcaller pricing.
Q. What are the top alternatives for Freshcaller?
Here`s a list of the best alternatives for Freshcaller: AircallZendesk TalkTalkDeskNextivaFive9
Q. Does Freshcaller provide API?
Yes, Freshcaller provides API.
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