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Streamlining business communications

Podium Review


Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business.

Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook.

All the messages you receive from the different channels are stored in one place.

When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere.

You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out.

Pricing

Free Trial , Quotation Based
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Features

Reputation Management Software Features

    • Social Media Monitoring
    • Sentiment Analysis
    • Campaign Management
    • Gamification
    • Customer Review Platform
    • Response Management
    • Review Monitoring
    • Social Media Metrics

Live Chat Software Features

    • Agent Scheduling
    • Knowledge Database
    • Offline Form
    • Shortcut Messages
    • Visitor Targeting
    • Call Me Option
    • Co-Browsing
    • Persistent Chat
    • Transfers
    • Video Chat
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FAQ

Q. What is Podium used for?

Podium is Reputation Management Software. Podium offers the following functionalities: Social Media MonitoringSentiment AnalysisCampaign ManagementGamificationCustomer Review PlatformResponse ManagementReview MonitoringSocial Media MetricsLearn more about Podium features.

Q. How much does Podium cost?

Podium provides a custom pricing for their software. Learn more about Podium pricing.

Q. Does Podium offer a free plan?

No, Podium does not offer a free plan.Learn more about Podium pricing.

Q. What are the top alternatives for Podium?

Here`s a list of the best alternatives for Podium: BirdEyeTrustpilotBrand24MentionBroadly

Q. Does Podium provide API?

Yes, Podium provides API.

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Photos: Podium

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