Top 10+ Customer Engagement Software In 2021

Deal Score0
Deal Score0

1. Zendesk

About Zendesk : Build a better customer experience with Zendesk; it’s leading customer engagement software where the user can interact with their customer through the phone, chat, email, social media, and many other channels. The user can quickly respond to their clients with the help of Zendesk. It’s easy to implement, use and scale. You can become a smooth operator and build your brand loyalty through this software. It’s a really wonderful support ticket system for business.

Zendesk Customer Engagement Features

Analytics, Churn Management, Communication Management, Community Management, Content Syndication, Feedback Collection, Gamification, Live Chat, Video Content

2. LiveChat

About LiveChat : The software offers the fastest way to help your business customers; LiveChat is help desk software where the user can engage with their customers with ease. Through this customer engagement software, you can comfortably help those customers who have brand query and questions. The quick chat option provides the instant way to communicate with your customers and it’s really faster option than email and phone.

LiveChat Customer Engagement Features

Analytics, Communication Management, Feedback Collection, Live Chat

3. ChurnZero

About ChurnZero : Get real-time alerts, customer health scores, customer segmentation, next-gen communication and many more features with ChurnZero. It’s renowned customer success software for Saas and Subscription businesses. This software is comfortably easy to integrate with the third-party platforms. The user can map and track the journey of their customer through this software where he/she can track onboarding, engagement, expansion, and advocacy. The software offers automation feature for customer marketing.

ChurnZero Customer Engagement Features

Analytics, Churn Management, Communication Management, Content Syndication, Feedback Collection, Video Content

4. Ebsta

About Ebsta : The user can drive the business revenue with the proper engagement; Ebsta is the coolest customer engagement software to save time and increase team efficiency. It’s the best Salesforce plugin to supercharge your inbox. You can also track emails and links through Ebsta. The marketing, sales and customer success team can use this software to provide seamless, personal and engaging experience to their customers. It’s the best option for communication management and feedback collection.

Ebsta Customer Engagement Features

Analytics, Churn Management, Communication Management, Community Management, Content Syndication, Feedback Collection, Gamification, Live Chat, Video Content

5. amoCRM

About amoCRM : Build sales automation with amoCRM; it’s a smart cloud-based CRM system which one is helpful for sales automation and management. The user can communicate with their customer through this software; he/she can find the most popular options for communication through amoCRM. It’s easy to use software and the great platform for Saas businesses. The user can automate their sales process from lead capture to win sales through the software.

amoCRM Customer Engagement Features

Analytics, Churn Management, Communication Management, Community Management, Live Chat

6. WalkMe 

About WalkMe : You can overcome challenges through Walkme. It’s a digital adoption platform to raise your standards for training, deliver the next generation customer experience and impact the digital workplace. The user can find a powerful communication feature through this software and it’s a really helpful option to improve customer engagement. You can also improve the engagement level with your employees through Walkme. It really simplifies the user experience by combining insights, engagement, guidance and automation capabilities.

WalkMe Customer Engagement Features

Analytics, Churn Management, Content Syndication, Feedback Collection, Live Chat

7. Huddle

About Huddle : Work better together with Huddle. Huddle is secure document collaboration and client portal software. From coworkers to the client, you can easily develop secure document collaboration with them through this software. The user can share, discuss and work on their content with the clients and employees through Huddle. You can easily engage and improve secure collaboration with clients. It’s the best client engagement software to create, control and manage the work.

Huddle Customer Engagement Features

Communication Management, Community Management, Content Syndication, Feedback Collection

8. SurveySparrow 

About SurveySparrow : Let’s turn surveys into conversation; SurveySparrow is leading customer engagement software where the user can engage with customers through surveys and market research feature. You can create highly engaging surveys to improve customer engagement level with the help of this software. You can choose chat-like surveys to get true messaging experience. Discover your customer satisfaction level and get the perfect product feedback through SurveySparrow.

SurveySparrow Customer Engagement Features

Analytics, Feedback Collection, Video Content

9. SendX

About SendX :  Get higher opens and reach more subscribers with Sendex. It’s leading email marketing software where the user can easily engage with their customer and increase sales. This customer engagement software offers the best start for email campaigns. The user can also find email drip sequences feature, drag and drop editor, automation & segmentation, reporting & analytics, lead capture tools, and much more features through Sendx. Read more

SendX Customer Engagement Features

Analytics, Churn Management, Communication Management, Feedback Collection

10. WebEngage

About WebEngage : Great relationships are built on personalized and thoughtful communication. WebEngage is effective customer engagement software to create highly targeted communication strategies. The user can engage with their customers across channel like mobile push, in-app messaging, SMS, web overlay, web push, and email. The user can even track the channel performances and product metrics to create successful marketing strategies. Automate communication and improve customer retention with WebEngage.

WebEngage Customer Engagement Features

Analytics, Churn Management, Communication Management, Community Management, Content Syndication, Feedback Collection, Gamification, Live Chat, Video Content

11. Twik

About Twik : Twik is a cloud platform that tailors content and user experience (UX) according to each visitor’s demographical and behavioral data. It features tens of key performance indicators that you can target with based on real-time actions. Twik understands your objectives as a site owner and serves each of your users with personalized funnels designed to enhance their experience and increase conversions. Twik is the only personalization platform that takes one minute to setup by implementing a single snippet to deploy GDPR-compliant pre-funnel profiling capabilities.

Twik Customer Engagement Features

Analytics, Churn Management, Content Syndication, Video Content

12. NeoDove

About NeoDove: Sales tool is all about getting a good pipeline and also improving your item productivity. NeoDove was built with this is mind. NeoDove was conceived a year ago by the inherent need that wasn’t been met Most of the tools present in the market were catering to large tech-savvy organizations and there was nothing for MSME or whatever present was under par. With leads coming from various sources, a lot of time and effort was been wasted managing them manually and in the process losing track of them . There were no proper follow -ups nor reports and analysis to suggest what is not working.

NeoDove Customer Engagement Features

Analytics, Communication Management, Community Management, Gamification, Feedback Collection, Content syndication, Community Management

GET THE BEST APPS IN YOUR INBOX

Don't worry we don't spam

Software Reviews - Saas Discounts - Coupons - Alternative
Logo
Reset Password
Compare items
  • Total (0)
Compare
0